University of Connecticut Computer Center
UCC DDD Letter #57

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Year 2000 Activity and Moratorium on Service Requests

Date: March 12, 1997

The Year 2000 Problem

As you may know, there are serious concerns about the ability of computers and information systems to function properly after 1999. Since the 1950's, dates have been represented in computer systems by two digits ("97") rather than four ("1997"), under the assumption that two digit dates were logically preceded by a prefix of "19". After 1999, this logic fails (e.g., "00" should represent "2000" rather than "1900"). After 1999, the accuracy of any automated date-related calculation, comparison, or decision becomes questionable. This is a world-wide problem which potentially impacts any information system ever programmed, as well as many electronic devices (microcomputers, security systems, telephones, etc.), and many data files.

The "Year 2000" problem must be addressed now. By and large, information systems professionals are well aware of the issues and have begun to make corrections to systems which support their organizations. The technical and popular press have picked up on this theme recently, so it is unlikely that today many people are completely unaware of the problem.

The State of Connecticut has organized a Year 2000 project office to coordinate the effort to bring State information systems into Year 2000 compliance. We are told that, at present, the State Legislature views this problem as an "agency problem" and will provide no additional monetary assistance to deal with it. Agencies (including UConn) will have to fund the project from existing budgets. It is our understanding that the Computer Center will also have to address the systems for which we are responsible, within existing resources.

Moratorium on Service Requests

While some Computer Center staff have been actively inspecting and rewriting programs for nearly two years, a massive amount of work remains, work that simply must be done now and cannot wait.

Therefore, a moratorium on changes to existing UCC-supported information systems is in effect. Work in support of the Year 2000 project will take priority over all other project work. While we anticipate that the bulk of this work can be accomplished in 1997 and 1998, the UCC Year 2000 project will continue formally through the year 2000 to work on residual University and departmental corrections.

Until this issue is resolved, the UCC will be unable to accommodate any significant programming changes, changes which are generally communicated to us through written Service Requests. Service Requests which are received will be reviewed and assessed in terms of:

State and Federal mandates as well as important, quickly-accomplished local modifications to existing information systems are likely to be implemented. New initiatives or time-consuming enhancements to existing systems will not be implemented at this time. Please keep in mind that even relatively simple changes may have to be implemented twice ... into the current code and into the Year 2000-compliant code which is under development and not yet in production.

How University Departments Can Help

We are asking the University community to assist us with this effort in several ways.
  1. Please refrain from submitting Service Requests which are not absolutely essential.
  2. If you are unclear about how time-consuming a request might be, discuss this with your programming support group prior to submitting any paperwork.
  3. Assign someone on your staff to review programs and other technologies in your own departments for Year 2000 compliance.
  4. Carefully review the implications of your policy decisions for the information systems which support those policies; please consider the work required to adjust programs, reports, and procedures to support your policy changes.
During the next two years, we will not be able to accommodate major changes to existing information systems which policy decisions may require.

While UCC staff have much work to do, every University department should also review its deployed technology for Year 2000 compliance. We would recommend that this become an active project in every department since this issue may affect every department to some degree.

Additional Information

In support of the University departmental efforts, the UCC will offer Year 2000-related materials and briefings, in person and on the Web. Additional information will be available on the Web at the following location:

http://vm.uconn.edu/~year2000/uccyr2k.html

Thank you in advance for your attention to this most important issue.


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Page last updated on 03/19/97.
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