University Information Technology Services (University ITS) Guide to Services

A Message from the Management University Information Technology Services Mission Statement The Vital Few University ITS Business Services Communication Services (UConnect) Computing Services Information Systems Development Some Useful Names & Numbers Hours of Operation Systems Status After Hours Support How to Find Us Student Employment at University ITS Frequently Asked Questions What's New? Directory of Services Computer Accounts VM/CMS & MVS Accounts UNIX/AIX Accounts PPP Accounts Billing University ITS Rates Computer Operations Copy Center Consulting/Problem Solving Computer Labs Instructional Resource Center University ITS Labs General Information Macintosh Lab Mainframe Lab PC Lab Web Development Lab 24-Hour Terminal Room Other Computer Labs Policies to be Followed When Using University ITS Labs Software and Hardware in the Training Rooms Reserving Labs for Teaching Data Administration Data Communications Data Entry Desktop Support Delivery Services Dial-up Access Disaster Recovery Planning (Site Under Construction) Disk Space (Site Under Construction) Diskette and CD Duplication Distributed Server Backup Documentation Apple-Cations At the Help Desk Help Files on the Enterprise Server Enterprise Server (formerly Mainframe) Computing Account and Security Information Logon I.D. and Passwords How to Change Your Password Consulting Equipment Central Processors Unix Processors Enterprise Server Printers Printing From the Unix Processor Software Enterprise Server Operating Systems Enterprise Server Program Products UNIX Server Software Web Server Software Tape Library FAX Service Faculty, Staff, & Student Directory Help Desk Information Systems Development at UConn Networks and Access Getting Connected to the UConn Network Dialing into the UConn Enterprise Server Production Control & Scheduling Programming Assistance Security Enterprise Server (ACF2) Virus Protection for Workstations Site Licensed Software Test Scoring & Survey Scanning Tours of University ITS Training UConn Software Distribution Server Video Communications Voice Communications Faculty & Staff Services Graduate Residence Services Undergraduate Resident Services Policies Our hope is to have this living guide change to meet the needs of the majority of our customers. Your Comments are encouraged. Please feel free to offer any suggestions you may have by either sending us e-mail at WWWUCC@UConnvm.UConn.edu, or fill out our Suggestion Form.

---

Page last updated on 12/21/2000.

Mail comments to: wwwucc@uconnvm.uconn.edu